Detailed Warranty/ Shipping & Returns

TWO YEAR WARRANTY:

Our jewelry is not disposable, costume jewelry. It’s handcrafted by artisans who use high quality precious metals and AAA Natural gemstones and made to last. 

Therefore, we warrant our jewelry for a period of TWO YEARS from the original purchase date. To return an item please email us at info@lovebeyondjewelry.com and we will provide you with instructions.

SHIPPING:

Your package will ship within 2 days of being processed. We can ship anywhere in the world. All orders are shipped via FedEx, UPS or USPS depending on the shipping method selected at checkout.

All international orders are shipped via Fedex International Priority for $25. 

Orders placed Monday-Friday before 1PM EST will be shipped within 24-48 hours. Orders placed after 1Pm are processed the next day and shipped within 24-48 hours of processing. If there are any issues with your order we will contact you via email.

Unfortunately once your package departs our office, we can’t control the many things that may impact your delivery. These include delivery delays due to weather, address issues, or failed delivery attempts. We can only ship to street addresses, not to P.O. boxes.

We’re encouraging our customers to order for the holidays as early as possible this year because all of the carriers have said to expect delays this year.

Love Beyond is closed on Saturdays, Sundays and Federal Holidays. If you place an order on those days, it will be shipped on the next business day.

RETURNS: 

If you are not happy with your purchase, we will accept returns. There are only a few requirements:

  • The item must be returned in new and salable condition.
  • The return must be made within 30 days of purchase.
  • Returns or exchanges must be shipped back with a return merchandise authorization form which can be found on our website here, or you can email us for a form at info@lovebeyondjewelry.com.
  • We recommend using a carrier with tracking and insurance options. You will  be credited for the original amount paid to the method of payment you used for your purchase, less shipping fees.

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