Ivy Diamond Slider Locket Necklace

OUR JEWELRY

Keep what matters most close to your heart with our stylish and sentimental jewelry.

All Love Beyond Jewelry is finely crafted using solid Sterling Silver with a heavy protective coating of Rhodium, Yellow Gold or Rose Gold. We stand behind the quality of our jewelry. Please contact us if you have any questions or concerns.

Love Beyond Jewelry provides high quality jewelry. We warrant that our goods will meet their specifications and be free of defects in materials and workmanship.

SHIPPING:

Orders are processed pending item availability and credit card verification. With You will contact you via email if there are any issues with your order.

Orders placed Monday-Friday before 1PM EST will be processed that day and shipped within 24-48 hours.

Orders placed Friday after 1PM EST will be processed and shipped the following business day.

Orders placed Saturday or Sunday will be processed and shipped the following business day.

Love Beyond does not process or ship orders on Saturday, Sunday or Federal Holidays.

We are unable to ship to P.O. boxes.

All U.S. orders are shipped express via Fedex 2-Day shipping.

You will receive your package within 2 days of being processed and shipped. We can ship to anywhere in the world! All international orders are shipped via Fedex International Priority for $25. Once your package departs our facility, we are not responsible for delays in delivery due to weather, an incomplete address, failed delivery attempts or otherwise.

RETURNS: 

Product must be returned in new and salable condition.  Returns or exchanges must be shipped back with a return merchandise authorization (RMA). Customers are responsible for return shipping fees. We recommend using a carrier with tracking and insurance options. To request a RMA, please fill in the form below. All refunds will be credited for the original amount paid, less shipping fees, except in the case of a defective item or incorrect shipment. If you wish to return your item, please email us at info@lovebeyondjewelry.com and attach the form below. 

RETURN FORM

ONE YEAR LIMITED WARRANTY

At Love Beyond Jewelry our desire is to provide you with an enjoyable, hassle free experience. Therefore, we warrant our products to be free from manufacturer defects for a period of ONE YEAR from the original purchase date. Shipping, handling, packaging and insurance fees are to be paid for by the customer. Repairs and replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the original dated sales receipt.

WARRANTY LIMITATIONS

Any condition resulting from something other than ordinary normal wear or any activity for which the product was not intended.

Any condition resulting from incorrect or inadequate maintenance or care.

Damage resulting from misuse, abuse, negligence, accidents or shipping damage

CLAIM PROCEDURES

Claims for defective merchandise must be made within ONE year from the purchase date. Claims for missing stones or plating defects must be made within 60 calendar days after the merchandise is received.

Any claims for defective merchandise must arrive with a return authorization number. Please email us at info@lovebeyondjewelry.com. 

Any claims for defective merchandise returns must be packed safely and securely to prevent damage.

If the claim is justified, the item(s) will be repaired or replaced. If the item cannot be repaired or replaced, we will issue a credit.